Shipping & returns

Free shipping in Switzerland. 30 days to change your mind.

Two promises we make firm, up front, no fine print required.

Free shipping within Switzerland

Every order shipped to a Swiss (CH) address ships free. No minimum basket size, no asterisk.

30-day money-back returns

Not happy with your kit? Send it back within 30 days of delivery for a full refund. It needs to come back in resaleable condition, but you don't need to justify the decision to us.

Swiss law does not actually require us to offer this — unlike the EU, Switzerland has no statutory right of withdrawal for online purchases. We offer the 30-day window anyway, as a deliberate promise: we'd rather earn your trust than hide behind the legal minimum.

Dispatch time

We dispatch in-stock items within 2–3 business days of receiving payment. Once your parcel is on its way, you'll get a shipping confirmation with tracking.